Privacy Policy

Here at Black SEN Mamas (www.blacksenmamas.co.uk), we take your privacy seriously and are committed to protecting your personal information. This policy explains how we collect, use, and share your personal data in accordance with UK law.

What personal information do we collect?

We collect personal information such as your name, email address, phone number, and any other information you provide us when you contact us via our website, email address, social media accounts, or contact number.

How do we use your personal information?

We use your personal information to provide you with therapeutic interventions, SEND law advocacy, help with finding suitable accommodation, community workshops, fun family outings, and mental health services, as well as to communicate with you about updates, news, and events related to our services. We may also use your information to comply with legal obligations, resolve disputes, or enforce our policies.

How do we share your personal information?

We will not share your personal information with third parties without your consent, except as required by law or as necessary to provide our services to you. We may share your information with our service providers who assist us in delivering our services to you, but they are bound by confidentiality obligations and are not allowed to use your information for any other purpose.

How do we protect your personal information?

We take appropriate technical and organisational measures to protect your personal information against unauthorised or unlawful processing, accidental loss, destruction or damage. We regularly review our security policies and procedures to ensure that our systems are secure and protected.

How can you access and control your personal information?

You have the right to access, update, or delete your personal information at any time. You may also request that we stop processing your personal information or unsubscribe from our communications. To exercise your rights, please contact us at [email protected].

ICO's Details:

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe that we have not complied with data protection laws. For more information, please visit the ICO’s website at https://ico.org.uk.

Contact Details

If you have any questions about this Privacy Policy or our data protection practices, please contact us at [email protected].

Scope of Privacy Policy

This Privacy Policy only applies to Black SEN Mamas and not to any third-party websites or services that may be linked to our website. We are not responsible for the privacy practices of these third parties and recommend that you review their privacy policies before providing them with your personal information.

Updates to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data protection practices or legal requirements. We encourage you to review this policy regularly to stay informed about how we are protecting your personal information.

Consent to Personal Information Processing

By using our services or submitting your personal information to us, you consent to the processing of your personal information as described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use our services or submit your personal information to us.